BarcodeMine.com Refund & Return Policy
(Effective: August 1, 2024)
- No Returns on GTIN / UPC / EAN Numbers
– All GTIN, UPC-A, and EAN-13 numbers are non-returnable and non-refundable.
> Each number is unique and irreversibly assigned; once issued, it cannot be re-sold or re-assigned to protect global uniqueness.
– Exception: BarcodeMine.com retains sole discretion to accept returns on other products or services (e.g., artwork packages, consulting), provided the request is made within 7 calendar days of purchase.
- Digital Delivery & Order Cancellation
– Instant Digital Delivery – All files are delivered via email or direct download at checkout.
– Cancellation Fee – If you cancel before the files are downloaded, we will:
- Immediately halt any additional work.
- Charge a cancellation fee equal to the costs already incurred (typically 25–100 % of the order value)
- Defective or Undelivered Files
– Missing Files – If you do not receive your download link within 2 hours of purchase, contact [email protected].
– Corrupted Files – We will replace any corrupted or incomplete files free of charge.
- Amazon-Specific Refund Policy
– Illegal Use / Hijacking on Amazon
If your barcode numbers are illegally copied or fraudulently used by a third party on Amazon:
- Provide proof (Amazon case ID, screenshots, etc.).
- Once verified, we will replace the affected barcodes or issue a prorated refund for the unusable codes.
– Limitation: This guarantee only applies to Amazon listings and is capped at the original purchase price of the compromised barcodes.
- How to Request a Refund or Replacement
| Email | [email protected] |
| Phone | +91 8054928358 (India) |
| Required Info | Order , purchase date, reason, supporting documents (if any). |
– Response Time: Within 2 business days.
– Refund Method: Original payment method; allow 3–5 business days for credit.
- Limits of Liability
– BarcodeMine.com is not liable if:
– A retailer (e.g., Walmart, Kroger, Target) refuses barcodes not purchased directly from GS1.
– Your Amazon listing is rejected for brand-registry or policy compliance issues unrelated to barcode validity.
- Policy Updates
– Changes become effective immediately upon posting; continued use of the site constitutes acceptance.
Need help? Reach us 24/7 at [email protected] or +1 203 677 7325 (USA)